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How to Search by Reversal ID/Payment ID in Billing Care (Doc ID 2219961.1)

Last updated on JUNE 14, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Goal

On all versions of Oracle Communications Billing and Revenue Management (BRM), there is no way to search for a Reversal/Payment Item ID.

It is only possible to search by Payment Transaction ID.  This search needs to be available to be able to search using Reversal/Payment Item ID and be able to directly go to the Reversal/Payment page form the search results.

Solution

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In this Document
Goal
Solution
References


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