Transaction Authorizations Not Inherited From Product When Plan Is Added To Group Customer Agreement (Doc ID 2220592.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.0 version, General

ACTUAL BEHAVIOR
---------------
Transaction Authorizations not inherited from Product when Plan is added to Group Customer Agreement .

EXPECTED BEHAVIOR
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 Transaction should be available on the Case/Application.

STEPS
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The issue can be reproduced at will with the following steps:
1. Transactions are configured on a Product Level.
2. New Group Customer is added and Products are added to the Agreement.
3. Plan is added to the Agreement using the Product.
4. Eligibility is established and a member is enrolled.
5. The case/application does not show any transactions available, though there are transactions configured on the Product.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use configured transactions.

Cause

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