The Creation Of The Single Personal Contact Card (PCC) Entry Is Incorrect or Missing Information (Doc ID 2220636.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Communications Contacts Server - Version 8.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Contacts Server 8.0.0.0.0

The creation of the single personal contact card (PCC) entry is incorrect or missing some information from the LDAP server.

When creating or migrating a user to the Contacts Server, their PCC entry in the default address book contains only the last name and first name data.  Other information is not retrieved from the LDAP directory such as email address and/or phone number.

The personal contact card entry should include additional info such as email and phone number from LDAP

Cause

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