My Oracle Support Banner

New Rule in Experience Manager / Rule Manager is not Trigger Due to Zone Rule Limit Being Reached (Doc ID 2220890.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 2.1.0 to 2.1.2 [Release 2.x]
Information in this document applies to any platform.


New rules created in the 2.1.x Experience Manager or Rule Manager are not visible in the preview web application after saving them.  The rules are designated 'active' in Experience Manager but when the trigger location is accessed in the web application, they do not appear. 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.