Search Analytics Adv Question Analysis Drill Down Does Not Always Show Results (Doc ID 2220936.1)

Last updated on JANUARY 06, 2017

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Symptoms

Some of the time selecting the hyperlinked question on the Adv Question Analysis report will show the question details and sometimes it returns an error and no questions.

Message:

"There are no results for this report within the specified dates and prompts. Try running the report using a larger date range, or try increasing the number of items included within any currently selected prompts."

Cause

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