Cannot Login to Agile PLM from MCAD connector (Doc ID 2221074.1)

Last updated on DECEMBER 03, 2019

Applies to:

Symptoms

On 3.5.0 version, SolidWorks MCAD connector.

When clicking the Agile Search option from either the shortcut bar or the Agile menu in from SolidWorks, a browser window opens to the Agile web client login page; however, nothing will happen in the login prompt when entering the user name, password, the URL to Agile PLM then clicking login.

Steps to Reproduce:

1. From the SolidWorks menu select Tool --> Agile --> search ,a login prompt shows up, enter the user name, the password and the URL to Agile PLM, the Agile PLM Window open : enter user name and password, it does not not login and does not throw any errors

       Notice that it does not not login and does not throw any errors in the next screen !

      2. Or from the SolidWorks menu select Agile --> Workspace manager --> try to open a file. Agile PLM Window open : enter user name and password, it does not not login and does not throw any errors !

Cause

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