BEA-001129 'Received exception while creating connection for pool "PIXDomainLUDataSource" when performing a search unser Duplicate Records tab (Doc ID 2221133.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Healthcare Master Person Index - Version 2.0.9 and later
Information in this document applies to any platform.

Symptoms

ISSUE CLARIFICATION
===================
On Oracle Healthcare Master Person Index (OHMPI) 2.0.9 version,

On 6th November, there has been a power outage, causing the servers hosting OHMPI
application to go down. After restarting the environment, when accessing the Master Index
Data Management UI, under "Dashboards" tab is listed the following error message:


ERROR
-----------------------

 

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Login to Master Index Data Management UI.
2. Go to "Duplicate Records" tab.
3. Perform a search for duplicates during the time frame after the power outage occurred
    (e.g. 7th-11th November).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms