MWM Is Rendering An Incorrect Map And Deriving The Wrong Service Area For Given Geo Codes
(Doc ID 2221801.1)
Last updated on SEPTEMBER 28, 2022
Applies to:Oracle Utilities Mobile Workforce Management - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 2.3]
Oracle Real-Time Scheduler - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 2.3]
Information in this document applies to any platform.
MWM is rendering a wrong map and deriving the wrong service area for given geo codes. Some activity geo codes derive a wrong service area or no service area at all.
It appears MWM is not rendering the maps properly. As a result, activities that are interfaced into MWM with geo codes that fall in the map portion that MWM fails to render, result in no service area derived or derive a service area represented by a different overlaying map for a different service type.
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