MWM Is Rendering An Incorrect Map And Deriving The Wrong Service Area For Given Geo Codes

(Doc ID 2221801.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version to [Release 2.3]
Oracle Real-Time Scheduler - Version to [Release 2.3]
Information in this document applies to any platform.


MWM is rendering a wrong map and deriving the wrong service area for given geo codes. Some activity geo codes derive a wrong service area or no service area at all.

It appears MWM is not rendering the maps properly. As a result, activities that are interfaced into MWM with geo codes that fall in the map portion that MWM fails to render, result in no service area derived or derive a service area represented by a different overlaying map for a different service type.


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