My Oracle Support Banner

Error: "Failed Saving User Data" When Attempting to Add Access to Team Member or Timesheets (Doc ID 2221834.1)

Last updated on JULY 25, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When attempting to save changes after adding Team Member or Timesheet access to a user's account, the following error occurs:

The issue can be reproduced at will with the following steps:
1.Log into P6 as an admin-superuser and navigate to the Administer > User Access screen.
2. Add a license for Team Member or Timesheets to a user
3. Click save changes.

Due to this issue, users cannot be assigned access to Team Member.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.