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Error: "Failed Saving User Data" When Attempting to Add Access to Team Member or Timesheets (Doc ID 2221834.1)

Last updated on JUNE 29, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to save changes after adding Team Member or Timesheet access to a user's account, the following error occurs:



The issue can be reproduced at will with the following steps:
1.Log into P6 as an admin-superuser and navigate to the Administer > User Access screen.
2. Add a license for Team Member or Timesheets to a user
3. Click save changes.


Due to this issue, users cannot be assigned access to Team Member.

Changes

 

Cause

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