Add Button In Unifier Resource Booking Summary Sheet Doesn't Work: Perpetual Processing Wheel (Doc ID 2221983.1)

Last updated on JUNE 27, 2017

Applies to:

Primavera Unifier - Version 16.2.0.0 to 16.2.0.0 [Release 16.2]
Primavera Unifier Cloud Service - Version 16.2.0.0 to 16.2.0.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 16.2.0.0 version

ACTUAL BEHAVIOR
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The Add button in the Resource Booking Summary Sheet doesn't work. When the user clicks on it a perpetual processing wheel is instantiated and does not resolve.

EXPECTED BEHAVIOR
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The Add button should be functioning as expected.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Go to Company Workspace
  2. Locate node - Resource Manager > Resource Sheets
  3. Click to open sheet - Booking Summary
  4. Click on button - Add
  5. The "Processing..." sign showed up and never move forward.
  6. Issue received.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the product as expected.

Cause

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