MWM v2.3 HTTPS Mapviewer Returning, 'java.lang.IllegalStateException: ApplicationAssociate ctor not called in same callstack...' Due To Non-Certifed MapViewer Version (Doc ID 2222096.1)

Last updated on JANUARY 18, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.3.0.0.0 version, Product Installation

HTTPS Mapviewer returning:java.lang.IllegalStateException: ApplicationAssociate

Since moving MWM 2.3 to HTTPS and reinstalling all of MWM and weblogic started using mapviewer,

Going from https://server1:6501/mapviewer the URL changes to https://server1:6501/mapviewer/faces/home.jspx and got


Followed the instructions on MWM_Server_Application_Installation_Guide_v2.3.0.pdf page 10-2 to 10.3.. but still issue persists

ERROR
-----------------------
Error 500--Internal Server Error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users unable to get maps up for scheduling area, mobiles, etc.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms