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Bills Are Suspended After Upgrading to 7.5 PS 12 (Doc ID 2222207.1)

Last updated on AUGUST 07, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

On Oracle Communications Billing and Revenue Management (BRM), after upgrading to 7.5PS12, when the pin_bill_day utility was run some of the bills were being suspended, i.e. BILLING_STATUS was set to 4 in the BILLINOF_T table for some accounts.

From the next run, those accounts were not getting billed.

The following errors were in the cm.pinlog:

E Fri Dec 02 13:48:40 2016 XXXXXXXX cm:18734 cm_utils.c(146):4521 1:sz4235:pin_bill_accts:18703:13:110:1480682920:6
    CM->DM socket!, err=13(PIN_ERR_MISSING_ARG), errno=11
E Fri Dec 02 13:48:40 2016 XXXXXXXX cm:18734 cm_child.c(126):5266 1:sz4235:pin_bill_accts:18703:13:110:1480682920:6
    bad cm_change_dm_connection, new db=5(0.0.0.5), current db=1(0.0.0.1), err=13(PIN_ERR_MISSING_ARG), errno=9(Bad file number)

Solution

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In this Document
Goal
Solution


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