Bills Were Getting Suspended After Upgrading to 7.5 PS 12 (Doc ID 2222207.1)

Last updated on JANUARY 19, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

Whenever the pin_bill_day utility was running, some of the bills were getting suspended, i.e. billing_status was set to 4 in the billinfo_t table for some of the customers. And from next run, those customers were not getting billed.

The following errors were in the cm.pinlog:



Solution

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