Promotions Hang In Conflict Checking Status With "jms/rpmXAConnectionFactory Could Not Be Found" Error

(Doc ID 2222767.1)

Last updated on JANUARY 12, 2017

Applies to:

Oracle Retail Price Management - Version 14.0.2 and later
Information in this document applies to any platform.


When attempting to approve promotions everything hangs in conflict checking and the rpm-server.log shows the below error

The issue can be reproduced at will with the following steps:
1. Enter simple promo
2. Approve simple promo
3. Hangs in conflict check status


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