Application Hang When Attempt to Open PDF Attachment File.
(Doc ID 2222923.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety Japan - Version 6.0.5 and laterInformation in this document applies to any platform.
Symptoms
On : 6.0.5 version, Case Form
ACTUAL BEHAVIOR
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Argus Safety application hung when attempt to open PDF attachment file.
EXPECTED BEHAVIOR
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The application should not hang when opening the PDF attachment file.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to the application.
2. Create a new case form.
3. Go to Additional Information tab and attach PDF files.
4. Save the case.
5. Attempt to open the attached PDF file.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |