My Oracle Support Banner

Application Hang When Attempt to Open PDF Attachment File. (Doc ID 2222923.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Argus Safety Japan - Version 6.0.5 and later
Information in this document applies to any platform.

Symptoms

On : 6.0.5 version, Case Form

ACTUAL BEHAVIOR
---------------
Argus Safety application hung when attempt to open PDF attachment file.

EXPECTED BEHAVIOR
-----------------------
The application should not hang when opening the PDF attachment file.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application.
2. Create a new case form.
3. Go to Additional Information tab and attach PDF files.
4. Save the case.
5. Attempt to open the attached PDF file.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.