Report Generation Does Not Work Correctly (Doc ID 2223137.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 5.2.0.0.0 version, RateManager

After Applying HF1 report generation is not working correctly

ERROR
-----------------------
Error from IBFA log.
Error 25.09.2016 18:24:04 InsbridgePublishedException
General Information
*********************************************
Additional Info:
Insbridge.MachineName: INSBR-RM
Insbridge.TimeStamp: 25.09.2016 18:24:04
Insbridge.FullName: Insbridge.Net.Fwk, Version=4.5.0.0, Culture=neutral, PublicKeyToken=c471a996fbcb11ce
Insbridge.AppDomainName: /LM/W3SVC/1/ROOT/IBFA-2-131192828692693401
Insbridge.ThreadIdentity: admin
Insbridge.WindowsIdentity: INSBR-RM\insbridge
1) Exception Information
*********************************************
Exception Type: System.Exception
Message: System.Web.Services.Protocols.SoapException: oracle.apps.xdo.webservice.exception.OperationFailedException: PublicReportService::generateReport failed: due to oracle.apps.xdo.XDOException
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Insbridge.Net.FA.Connectors.ObiPublisher.PublicReportServiceService.runReport(ReportRequest reportRequest, String userID, String password)
at Insbridge.Net.FA.WebWorkFlow.Vfs.GenerateReport(String igbuGroup, String reportName, Byte[] reportSourceBytes, String reportFormatType)
Data: System.Collections.ListDictionaryInternal
TargetSite: NULL
HelpLink: NULL
Source: NULL
HResult: -2146233088


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view reports.

Cause

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