No Coupon File Generated For Stores With Item Exclusion (Doc ID 2223156.1)

Last updated on JANUARY 17, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.3.3 and later
Information in this document applies to any platform.

Symptoms

After applying patch 19610607, when trying to exclude few items from the existing coupons in RMS, coupon data is not extracted at all.

Steps to Recreate:

1. Verify vdate for starting test.
2. Create coupon at hierarchy (Subclass) level.
3. Verify coupon file/data for Store#1 and Store#2.
4. Run prepost poscdnld post batch per batch dependency.
5. Advance the vdate for next day test.
6. Create coupon exclusion for an item from same hierarchy (in inclusion).
       Notice - Status in POS_MERCH_CRITERIA is still null.
7. Verify coupon file/data for Store#1 and Store#2.
       Observe that no record is extracted.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms