'Exception: java.lang.NullPointerException' in Java Console When Accessing Applet (such as Project, Activity, User Access) (Doc ID 2223816.1)

Last updated on JANUARY 27, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2 1.0 and later
Information in this document applies to any platform.

Symptoms

When clicking Activities page on the Project tab, the page keeps loading and warning message is:
This feature is being run for the first time. The system is downloading the necessary components to optimize performance.

ERROR
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This feature is being run for the first time. The system is downloading the necessary components to optimize performance

In Java Console log, the below error shows many times:

Exception: java.lang.NullPointerException


STEPS
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The issue can be reproduced at will with the following steps:
1. Login P6.
2. Project -> Activity.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see activity page.

Cause

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