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Specific Agile Object Not Retured with Any Search but Data Present in the Agile Database (Doc ID 2224023.1)

Last updated on MARCH 10, 2023

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 and later
Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Oracle Agile Product Governance and Compliance - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

When searching for a specific object (i.e. Change/Declaration/Item), it cannot be found.
The object is not searched by any search: quick search, advanced search and recycle bin search.
When attempted to create a new object with the same number, the Agile system states that the object with the same number already exists.

Expected Behavior

Can find the existing object through search.

 

Steps

The issue can be reproduced at will with the following steps:

  1. Log into Web Client an run quick search for the object with its number. No result found
  2. Run Advanced search for the object with its number. No result found
  3. Try to create a new object with the same number. Gets error: {Number} already exists
  4. Log into sql developer as agile database user, and run below sql, depending on which class the object belongs to:
  5. See the record is found.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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