Summary Match on $0 Invoice/Receipt with Multiple Departments Causes Complete Posting Failure (Doc ID 2224437.1)

Last updated on JANUARY 24, 2017

Applies to:

Oracle Retail Invoice Matching - Version 13.1.9 and later
Information in this document applies to any platform.

Symptoms


Summary match on a $0 invoice/receipt with multiple departments causes complete posting failure.
The following error occurs:



Steps to Reproduce:
1. create a 2 line order.
2. The items need to be different departments.
3. The items should have the same unit cost, or multiples of the same cost.
4. Receive the order in full.
5. Create an invoice that matches the receipt exactly.
6. Go to summary match and match using online match.
7. Open the shipment in SIM.
8. Click "Adjust Delivery".
9. Adjust the received totals so they net to $0.
10. Click confirm.
11. Create $0 invoice in ReIM.
12. Go to summary match.
13. Click "Online Match".
14. Run reimposting.


Changes

 

Cause

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