How to Determine if a Cloud SR is an Outage, Provisioning, or AppsUL issue? (Doc ID 2224468.1)

Last updated on MARCH 07, 2017

Applies to:

EBS on Oracle Cloud: Provisioning and Administration - Version 12.2.3 and later
Siebel CRM - Version 15.0 [IP2015] and later
Oracle Value Chain Planning on Cloud - Version 12.2.5.1 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Goal

How to determine if a Cloud SR falls under the category of Outage, Provisioning, or AppsUL?

Solution

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