Error: "Error. Click for details, NullPointerException" When Opening a Project (Doc ID 2224587.1)

Last updated on FEBRUARY 09, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open projects in P6 Web, the following error occurs.

ERROR
-----------------------
Black X in pop up

OR

'Error Click for Details'

Java Console logging displays the following error:

'Exception: Java.Lang.NullPointerException'


STEPS TO DUPLICATE
------------------------
The issue can be reproduced at will with the following steps:
1. Log in to P6 web
2. Select Projects Tab
3. See issue

Cause

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