Ideas Listing Page Not Displaying The Custom Field Data Properly Instantis EnterprieTrack (Doc ID 2224623.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.1.0.0 and later
Instantis EnterpriseTrack - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Idea Listing Page is not displaying all the options for a specific field Custom Field other than option with a -, (, ) and / in the title.

EXPECTED BEHAVIOR
-----------------------
For all Options of this mandatory field to display on the Idea Listing Page.

STEPS to verify issue:
    1. Login as a user able to see the Idea Listing Page (make sure the custom fields are set to display on the Idea Listing Page)
    2. Scroll over to the column for the specific Custom field.
    3. Notice several fields are missing data from this mandatory Custom field.
    4. If using the filter for the column and selecting the option for the one option with, a -, (, ) and / in the title,  the message " no results" appears.

Cause

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