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Lost Site Admin Account Access To Unifier After SSO Implementation (Doc ID 2225112.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Primavera Unifier - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After successfully implemented SSO with OIM/OAM for Unifier, it has been noticed that the Site Admin account "Administrator" can no longer access Unifier, and customer cannot provision "Administrator" as a LDAP user.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Implement the SSO with OIM/OAM for Unifier
2.  Try to log in as Administrator (Site Administrator)
3.  Unable to log in, issue received.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot log in as Administrator anymore.

Cause

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In this Document
Symptoms
Cause
Solution
References


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