Status Display Disappearing In Workspace Manager And Save Preview Using MCAD Connector (Doc ID 2225376.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.4.0 and later
Oracle Agile PLM Framework - Version 9.3.4.0 to 9.3.5.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Status display is disappearing in Workspace Manager and Save Preview when using MCAD Connector.

All Item Part related information disappears from both Workspace Manager (hereafter "WS Mgr") when number of rows in WS Mgr table reaches a certain number between 35 rows and as many as 150 or so.

Below that number of MCAD object rows in WS Mgr the Item data reports correctly. Compare Status (New, Up to Date with PLM, Modified Locally, Newer Version in PLM), Item Number, Change Order, dates, Item Description, etc.

Once the critical number of rows is reached in a WS Mgr table the Item attribute information disappears and all objects report as NEW in the Compare Status column. Repeated pushing the "Refresh" button does nothing.


STEPS

1. Log into Agile client, go to an assembly object, click 'Load to CAD'
2. Open Workspace Manager from SolidWorks
3. Workspace Manager  opens and all objects show NEW and no Item data (or Design Description)

All the PLM information missing.


Cause

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