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Cannot rename user to another, in Agile PLM (Doc ID 2225747.1)

Last updated on FEBRUARY 15, 2024

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

On : Agile PLM 9.3.4.0 version, User/User Group

When attempting to rename user A to user B
the following error occurs.

ERROR
-----------------------
"Users A already exists"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log onto Java Client as administrator
2. Open user A and modify to B, click save.
3. Java Client popup error: "Users B already exists"
4. Search user B, find no result.


Cause

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In this Document
Symptoms
Cause
Solution


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