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Exporting Custom Fields via API Returns Incorrect 'XML Parsing Error' Response in Instantis EnterpriseTrack (Doc ID 2225977.1)

Last updated on MARCH 25, 2019

Applies to:

Instantis EnterpriseTrack - Version 16.1.2.1 and later
Instantis EnterpriseTrack Cloud Service - Version 16.1.2.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to export custom fields via API Project Search Custom Fields are returning an incorrect response; an example similar to below:

"XML Parsing Error: not well-formed
Location: [Server URL]?request_data=UTF-8MMM/dd/yyyyen16.1searchprojectxml|Project IDxxxxx&request_format=xml
Line Number 2, Column 13529:"

The issue can be reproduced at will with the following steps:

  1. Connect to API from browser using <Server URL>

  2. Using the Correct Template Run the API

  3. XML Parsing Error: not well-formed
    Location:
    [Server URL]?request_data=UTF-8MMM/dd/yyyyen16.1searchprojectxml|Project IDxxxxx&request_format=xml
    Line Number 2, Column 13529:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Release / Version Solutions Available
 Notifications of patchset and version releases: 
 Cloud Service Customers
 On-Premise Customers
References


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