Unable To Move A User's Mailbox Due To Internationalized Characters In Folder Name

(Doc ID 2226018.1)

Last updated on MAY 02, 2018

Applies to:

Oracle Communications Messaging Server - Version 7.0.5 and later
Information in this document applies to any platform.


Unable to move a user's mailbox.   Inside the user's mailbox, there is one sub folder that is named in a foreign language. While taking a backup of that folder, it fails.  The following error occurs when trying to move the mailbox of user/janedoe:





Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms