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Unable To Move A User's Mailbox Due To Internationalized Characters In Folder Name (Doc ID 2226018.1)

Last updated on MAY 02, 2018

Applies to:

Oracle Communications Messaging Server - Version 7.0.5 and later
Information in this document applies to any platform.

Symptoms

Unable to move a user's mailbox.   Inside the user's mailbox, there is one sub folder that is named in a foreign language. While taking a backup of that folder, it fails.  The following error occurs when trying to move the mailbox of user/janedoe:

 

Changes

 

Cause

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