My Oracle Support Banner

Error When Installing Patchset to Recently Upgraded Account "Prerequisit : The previous major version [yy.y] and account major version [xx.x] should be same." Instantis EnterpriseTrack (Doc ID 2226317.1)

Last updated on MARCH 30, 2019

Applies to:

Instantis EnterpriseTrack - Version 9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to install a patchset and the message appears:

Prerequisit : The previous major version [yy.y] and account major version [xx.x] should be same.

Changes

 The account may have been recently upgraded several versions at one time, for example, 9.0 > 15.1 > 15.2 > 16.1.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.