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RIHA "Message Viewer" Tab Does Not Display Messages (Doc ID 2226466.1)

Last updated on JUNE 17, 2020

Applies to:

Oracle Retail Integration Bus - Version 13.2.8 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.

Symptoms

On RIHA the Message Viewer tab does not display messages.


Steps to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to RIHA
2. Select a message
3. Check “Load Message Details on Selection” Option
4. The “Message Viewer” tab gets activated.
5. Switch to the Message Viewer tab.
6. No message detail gets displayed.

Note: If you switch back to “Hospital Record Details” tab and revisit the “Message Viewer” tab you can see the message in Full Tree View.


Cause

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In this Document
Symptoms
Cause
Solution
References


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