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RIHA "Message Viewer" Tab Does Not Display Messages (Doc ID 2226466.1)

Last updated on JUNE 17, 2020

Applies to:

Oracle Retail Integration Bus - Version 13.2.8 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.


On RIHA the Message Viewer tab does not display messages.

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Go to RIHA
2. Select a message
3. Check “Load Message Details on Selection” Option
4. The “Message Viewer” tab gets activated.
5. Switch to the Message Viewer tab.
6. No message detail gets displayed.

Note: If you switch back to “Hospital Record Details” tab and revisit the “Message Viewer” tab you can see the message in Full Tree View.


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