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'Item Has Not Been Configured to Support UINs' Error Message Incorrectly Received (Doc ID 2226679.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Retail Store Inventory Management - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Store Inventory Management (SIM), when the user is trying to print an item ticket for a Unique Identification Number (UIN) that is not Auto Generated Serial Number (AGSN) format, the following error message is received:


Steps to Recreate:

1. From the 'SIM Login' screen, Print > Item Ticket Batch > Create.
2. On the 'Item' field, enter an item whose UINs are not an AGSN format.
3. Click on 'Select UIN' button.

SIM displays the following error message "The Item has not been configured to support UINs".

Cause

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