My Oracle Support Banner

RateManager Folder Delete Fails (Doc ID 2226780.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.0.1 and later
Information in this document applies to any platform.

Symptoms

On : Insbridge 5.0.1 version, RateManager

ACTUAL BEHAVIOR
---------------
RateManager Folder Delete Fails

When trying to delete an empty from a LOB, an error occurs that says user must first unlock several programs that are not in that folder. The error references an incorrect program folder structure when attempting to delete.


EXPECTED BEHAVIOR
-----------------------
Users should be able to delete empty folder

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot delete empty folder.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.