Enter Another Launch Management Entry For The Same Item, Get Error Ongoing launch request exists for target item. Edit the original launch request (Doc ID 2226865.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version

Enter another launch management entry for the same item.

Enter another launch management entry for the same item. Customer entered a Launch Management entry. After the Launch Management entry processed, they noticed they had made a mistake. They wanted to enter a different Launch Management request but the system will not allow this. Tried to cancel the old request but received the following. Request in Status Processing/Completed or Valid with Run Mode Now Cannot be Cancelled.

The user entered a Launch Management for product A to B. That processing took place. After the processing took place he realized it should be been for product C to B. When he tries to enter the LM for C to B he gets the error.

ERROR
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Ongoing launch request exists for target item. Edit the original launch request



STEPS
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The issue can be reproduced at will with the following steps:
1. Launch the Launch management worksheet
2. Create an item from product A to B (the one created mistakenly)
3. Try to recreate it again from the correct source C to B
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create the correct items

Cause

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