402000609 Error When E2B Is Opened For Case With Specific Countries - Argus Safety ver.7 or later

(Doc ID 2227053.1)

Last updated on JANUARY 29, 2017

Applies to:

Oracle Argus Safety - Version 7.0.0 to 8.1 [Release 7.0.0 to 8.0]
Information in this document applies to any platform.

Symptoms

Some country values causes 402000609 ERROR when the scheduled E2B is tried to be opened for E2B Viewer.

 

ERROR MESSAGE:

ERROR: 402000609 Detail Case <case#> General error while creating E2b report. Value: <country-code> is invalid.
For a list of valid values for this element, please check the table CFG_M2 using profile: <pmda-i esm profile>
and dtd_element: OCCURCOUNTRY. Stored Procedure: M2_VALIDATION. Please refer Report Details.

* <country-code> is the value of Code List=Countries >> Code (A2).
* <pmda-i esm profile> is PMDA-I ESM Profile. For example, ICH-ICSR V2.1 MESSAGE TEMPLATE - PMDA - I

 

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms