Batch Submission Logs Are Not Generated On CCB 2.5.0.2.0
(Doc ID 2227111.1)
Last updated on SEPTEMBER 20, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 to 2.5.0.2.0 [Release 2.5]Information in this document applies to any platform.
Symptoms
On : 2.5.0.2.0 version, BI - Billing
ACTUAL BEHAVIOR
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Batchjob logs are not created in Windows environments.
EXPECTED BEHAVIOR
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Batch logs are created when batches are submitted.
STEPS
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The issue can be reproduced at will with the following steps:
1. Set the parameter BATCH_ONLINE_LOG_DIR according to the the standard documentation
2. Run any batch
3. Check the specified location from BATCH_ONLINE_LOG_DIR parameter
BUSINESS IMPACT
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The issue has the following business impact:
In the absence of log files batches cannot be properly monitored.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |