DBSetup.bat Upgrade Wizard Does Not Progress Past PXRPTUSER Credentials (Doc ID 2227187.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.3.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
When upgrading the database to 16.2 Patch Set 3 using the dbsetup.bat (.sh) tool, the wizard does not progress to the next screen after the user enters the password for the PXRPTUSER account and clicks Next.

The following error is also displayed when running the dbsetup tool in detailed logging mode (for details see Doc ID 1357639.1 - How To Run Primavera Java Based Tools And Output Detailed Logging to the Console):


EXPECTED BEHAVIOR
-----------------------
The dbsetup wizard progresses to the next screen after entering the PXRPTUSER credentials and clicking Next.


The issue can be reproduced at will with the following steps:
1. Run dbsetup.bat (.sh) from the 16.2 Patch Set 3 files
2. Enter the database connection details and click Next
3. (Error displays if using detailed logging mode)
4. Enter the PXRPTUSER password and click Next
6. Wizard does not move to the next screen


Due to this issue, users cannot upgrade the database.

Changes

 

Cause

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