SARM Terminated Frequently With ORA-25408 (Doc ID 2227266.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

SARM terminated frequently with the following errors logged in CTRL diagnostic files:

>> 002945.054:8:PROG:System Event :1330:control/control/ctrl_svr/process.c
ASAP System Event: ABNORMAL
Error: Abnormal Termination of SARMAS72 (Generic SARMAS72), Pid 48588

>> 011606.139:8:PROG:System Event :1330:control/control/ctrl_svr/process.c
ASAP System Event: ABNORMAL
Error: Abnormal Termination of SARMAS72 (Generic SARMAS72), Pid 49794

>> 023152.121:8:PROG:System Event :1330:control/control/ctrl_svr/process.c
ASAP System Event: ABNORMAL
Error: Abnormal Termination of SARMAS72 (Generic SARMAS72), Pid 50325

>> 053655.679:8:PROG:System Event :1330:control/control/ctrl_svr/process.c
ASAP System Event: ABNORMAL
Error: Abnormal Termination of SARMAS72 (Generic SARMAS72), Pid 50896

>> 064234.107:8:PROG:System Event :1330:control/control/ctrl_svr/process.c
ASAP System Event: ABNORMAL
Error: Abnormal Termination of SARMAS72 (Generic SARMAS72), Pid 52385

>> 071247.120:8:PROG:System Event :1330:control/control/ctrl_svr/process.c
ASAP System Event: ABNORMAL
Error: Abnormal Termination of SARMAS72 (Generic SARMAS72), Pid 52941

....

At the same time, the following ORA- error in the SARM diags is seen  before it terminated:

>> 011602.133:50:PROG:checkerr_returning_errcod:1707:control/libasc/ocilib.c
Error - ORA-25408: can not safely replay call
 errcode[25408]
>> 011602.133:50:PROG:check_status :1113:control/libasc/ocilib.c
Error: OCIStmtExecute [ORA-25408] Failure...

>> 011602.133:50:PROG:ASC_cprpcexec() :1424:control/libasc/ctlib.c
RPC SSP_grp_rollback failed. Error code:[25408]
>> 011602.133:50:SANE:ASC_cprpcexec() :3114:control/libasc/ctlib.c
Error: DB Connection re-established by TAF. Warning recieved:[25408]
>> 011602.133:50:PROG:System Event :1117:sarm/sarm/sarm/grp_mgr.c
ASAP System Event: SYS_TERM
SSP_grp_rollback Failed, WO FireAxe:429fb6d6-f5d9-40ed-8f76-e08a4f9043ea

The same error occurred to CTRL server as well:

>> 011606.159:22: LOW:ASC_cprpcexec() :1244:control/libasc/ctlib.c
Executing RPC [CSP_system_event]. Retry Count [0]
>> 011606.252:22: LOW:release_cda_oci8 :3167:control/libasc/ctlib.c
Purging Stmt: 0xf7535248; deleting CDA_OCI8: 0xf75366f0
>> 011606.279:22:SANE:ORACLE ERROR :1227:control/libasc/ocilib.c

-- ORACLE error OCIStmtExecute

>> 011606.279:22:PROG:checkerr_returning_errcod:1707:control/libasc/ocilib.c
Error - ORA-25408: can not safely replay call
 errcode[25408]
>> 011606.279:22:PROG:ASC_cprpcexec() :1424:control/libasc/ctlib.c
RPC CSP_system_event failed. Error code:[25408]
>> 011606.279:22:SANE:ASC_cprpcexec() :3114:control/libasc/ctlib.c
Error: DB Connection re-established by TAF. Warning recieved:[25408]
>> 011606.279:22: LOW:ASC_cprpcexec() :1244:control/libasc/ctlib.c
Executing RPC [CSP_system_event]. Retry Count [1]
>> 011606.428:22: LOW:ASC_cprpcexec() :1596:control/libasc/ctlib.c
RPC(CSP_system_event) Complete in 268ms


Those errors are indicating connection to DB was  lost due to either a DB failover or a network failure.

Changes

 

Cause

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