Segment Screen Warning Message Doesn’t Display (Doc ID 2227654.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.25 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.25 version, Policy information

ACTUAL BEHAVIOR
---------------
Segment Screen Warning message doesn’t display

Segment Screen Warning message doesn’t display as expected. Warning message only displays along with Error message. This is a similar issue as bug #22370471 on the Address screen.

EXPECTED BEHAVIOR
-----------------------
Warning messages should display regardless of the Error message.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure an OnSubmit warning for a Segment Field – example: AppQuestion4 as a dropdown box.
Configuration example:

  AppQuestion4
  INS Tobacco/Nicotine use within 12 months
  Combo
  
  
    00  -Please Select-  
    Y  Yes  
    N  No  
  
  
  00




  Warning - Tobacco question not answered


2. All other necessary data are entered on the screen. When this dropdown box mentioned above is not selected and Save is clicked, the Warning message is not displaying as expected.
3. When an Error message triggered (such as duplicate Segment), the Warning message is displayed (see screen shot). This is the similar issue as bug # 22370471 on the Address screen which is recently fixed


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can save invalid data without warning displayed..

Cause

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