My Oracle Support Banner

During Cycle Count Non-Scanned Containers are not Moved to "UNLOCATED LOC" and Audit Task is Created (Doc ID 2228057.1)

Last updated on MARCH 15, 2019

Applies to:

Oracle Retail Warehouse Management System - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

During Cycle Count non-scanned containers are not moved to unlocated location and audit task is created for the containers.

Steps To Recreate:

1. Setup:

2. Manually mark the location L1.
3. Go to Cycle Count screen and confirm location L1.
4. Scan container C1.
5. Scan Item I1.
6. Enter correct container qty . Press F8.
7. Scan container C2. (Do not scan Item_ID and the qty.) Press F8.
8. Scan Container C3((Do not scan Item_ID and the qty.) Press F8.
9. Press F8.
10. Press F4.
11. Press YES.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.