"System Error Contact Admin" Message After Selecting A Store Grade List With Lengthy Description (Doc ID 2228085.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Retail Allocation - Version 14.0.1.5 and later
Information in this document applies to any platform.

Symptoms

The Following error message is prompted after selecting a Store Grade List with a lengthy description.

Steps to Reproduce

1. In RMS, create a Store Grade and a Store Grade Group with long descriptions. Long enough that the number of characters between the 2 exceeds 35 characters.
2. In Allocation, create an allocation.
3. Go into ‘Summary’ > ‘Locations’ > ‘Edit’.
4. Select the Store Grade List with the long description
5. Note that the Group Name that is displayed is the Store Grade Group Description followed by the Store Grade description
6. Click Apply
7. Error - See Administrator.

Cause

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