MDEX Binary Installation Script (OCmdex6.5.2-Solaris_962107.bin) Fails In Solaris Sparc 11.3 OS Using T7-2 Hardware With New M7 Chip (Doc ID 2228088.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.2 to 11.2 [Release 11.x]
Information in this document applies to any platform.

Symptoms

On : 11.2 version, Installation or Migration

MDEX binary installation script (OCmdex6.5.2-Solaris_962107.bin) is throwing below error when executed in Solaris Solaris Sparc 11.3 OS using T7-2 hardware with new M7 chip.

ERROR
-----------------------
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0xffffffff6f4175e8, pid=5259, tid=2
#
# JRE version: Java(TM) SE Runtime Environment (8.0_05-b13) (build 1.8.0_05-b13)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.5-b02 mixed mode solaris-sparc compressed oops)
# Problematic frame:
# j sun.util.resources.TimeZoneNames.getContents()[[Ljava/lang/Object;+86
#
# Core dump written. Default location: /tmp/install.dir.5259/core or core.5259
#
# An error report file with more information is saved as:
# /tmp/install.dir.5259/hs_err_pid5259.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
#
Abort(coredump)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the MDEX installer (OCmdex6.5.2-Solaris_962107.bin) in a Solaris 11.3 environment based on T7-2 hardware using the new M7 chip

Cause

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