Why the IM Replacement Tokens Are Not Displaying In AnswerFlow? (Doc ID 2228241.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Goal

How to fix the issue that the IM replacement tokens are not displayed correctly in an IM article (whichis part of an answerFlow).  It will display wrongly like {MY_IM_TOKEN} (which is the IM replacement token name)


 

Solution

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