nms-version Error "ImportError: 0509-130 Symbol resolution failed" After Service Pack Update (Doc ID 2228265.1)

Last updated on JANUARY 31, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
IBM AIX on POWER Systems (64-bit)

Symptoms

Attempting to run "nms-version" after updating to 1.12.0.3 on AIX results in the following error:

build1203@nmsserver $ nms-version
Traceback (most recent call last):
  File "/users/nms/product/1.12.0.3/bin/nms-version.py", line 9, in
  import cx_Oracle
ImportError: 0509-130 Symbol resolution failed for /users/nms/product/1.12.0.3.0/3rdparty/lib/python2.7/site-packages/cx_Oracle.so because:
  0509-136 Symbol strcat (number 177) is not exported from
  dependent module /u01/app/oracle/product/12.1.0/client_1/lib/libclntsh.so.
  0509-136 Symbol strcpy (number 178) is not exported from
  dependent module /u01/app/oracle/product/12.1.0/client_1/lib/libclntsh.so.
  0509-136 Symbol strncpy (number 179) is not exported from
  dependent module /u01/app/oracle/product/12.1.0/client_1/lib/libclntsh.so.
  0509-192 Examine .loader section symbols with the
  'dump -Tv' command.



This is on AIX release 7

Changes

 This occurred after updating to NMS service pack 1.12.0.3

Cause

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