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Error 'ORA-01427: single-row subquery returns more than one row' When Attempting to Login to P6 Professional (Doc ID 2228497.1)

Last updated on MAY 10, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, the following error occurs:

Exception Exception in module PM.exe at 00000000008C8247.
Error executing query. Error: ORA-01427: single-row subquery returns more than one row.
ORA-06512: at "ADMUSER.POPULATE_UACCESS", line 20
ORA-06512: at "ADMUSER.UACCESS_MAINTAIN_FOR_USER", line 5
ORA-06512: line 1

 

The issue can be reproduced at will with the following steps:

  1. Launch P6 Professional and attempt to login.
  2. Observe the reported error.

Changes

 

Cause

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