Publish Not Working (Doc ID 2228532.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Symptoms

When you attempt to publish a document the link will not work or the page will refresh without any changes to the document. 

Investigation of the log reveals 

unique constraint (INQ_INFOMGR.PK_CONTENTTEXT_STAT_CUSTOM) violated

ORA-06512: at "INQ_INFOMGR.TR_CONTENTTEXTPUB_I_CUSTOM", line 3
ORA-04088: error during execution of trigger 'INQ_INFOMGR.TR_CONTENTTEXTPUB_I_CUSTOM'

Cause

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