Billing Care - Payments Support - Unique Identifier For Suspended Payments And Be Able To Trace Back
(Doc ID 2228604.1)
Last updated on MARCH 28, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and laterInformation in this document applies to any platform.
Symptoms
On BRM 7.5.0.15.0 version, Billing Care - Payments Support, there needs to be an ability to show all related payments (multiple allocations) when searched for using a payment transaction ID.
For example, when a $100 Suspense payment is received and it is routed to 4 different accounts, then when search based on the particular payment transaction ID, it should be able to search all associated payments sub-transactions of that transaction.
1. The suspense payment will be associated with a payment item id P1-1. When this P1-1 is associated to an account, the payment ID at account level is say P1-2. The payment detail on the account needs to show the P1-1 as the original payment id.
2. The sub-trans ID of the associated payment event also needs to be displayed in the payment detail page.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |