Incorrect Handheld Screen in Related Item Process
(Doc ID 2228965.1)
Last updated on FEBRUARY 08, 2017
Applies to:
Oracle Retail Store Inventory Management - Version 14.1.2 and laterInformation in this document applies to any platform.
Symptoms
Store Inventory Management (SIM) handheld(HH) displays incorrect Related Item screen during related item search process.
Steps to reproduce:
1. Navigate to Main Menu > 4-Lookups > 1-Item Lookup.
2. Scan item xxxxxx.
3. Select 4-Related Items, see the following:
Diffs
SKU Count 9
--------------------------
1-Black
2-Brown
3-Gray
...
8-White
0-All
SKU Count 9
--------------------------
1-Black
2-Brown
3-Gray
...
8-White
0-All
4. Select any item in the list. See the detail information as:
xxxxxx
asd
Black
Avail SOH: 5
...
asd
Black
Avail SOH: 5
...
5. Pres ESC button. See the following:
Related Items
1-Related
1-Related
6. The navigation should take the users back to the screen shown in Step 3 above.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |