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Incorrect Handheld Screen in Related Item Process (Doc ID 2228965.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

Store Inventory Management (SIM) handheld(HH) displays incorrect Related Item screen during related item search process.

Steps to reproduce:
1. Navigate to Main Menu > 4-Lookups > 1-Item Lookup.
2. Scan item xxxxxx.
3. Select 4-Related Items, see the following:

6. The navigation should take the users back to the screen shown in Step 3 above.

Cause

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In this Document
Symptoms
Cause
Solution
References


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