Incorrect Handheld Screen in Related Item Process (Doc ID 2228965.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle Retail Store Inventory Management - Version 14.1.2 and later
Information in this document applies to any platform.

Store Inventory Management (SIM) handheld(HH) displays incorrect Related Item screen during related item search process.

Steps to reproduce:
1. Navigate to Main Menu > 4-Lookups > 1-Item Lookup.
2. Scan item xxxxxx.
3. Select 4-Related Items, see the following:

6. The navigation should take the users back to the screen shown in Step 3 above.

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In this Document

Symptoms

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