Last updated on FEBRUARY 19, 2017
Applies to:Oracle Communications Order and Service Management - Version 7.2.4 to 18.104.22.168.0 [Release 7.2 to 7.3.0]
Information in this document applies to any platform.
On : 7.2.4 version, Admin
Could not initialize class AppServerOrchestrationPlanManagerFactory
While creating order from OSM Web UI it's showing an exception Could not initialize class oracle.communications.ordermanagement.orchestration.execution.impl.AppServerOrchestrationPlanManagerFactory.
Customer recently upgraded from OSM 22.214.171.124.1 to 126.96.36.199.6. They are unable to create orders in OSM due to this exception
Could not create order
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