NMS 2.3 PopupMenuItem OUTAGE_ACTIVE_JOB_INFO Yields Java Error (Doc ID 2229790.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 and later
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

NMS 2.3.0.0.0 version, Web Workspace

PopupMenuItem OUTAGE_ACTIVE_JOB_INFO yields java error

Attempting to do a right click on an outage symbol in the viewer on an event that has a crew associated with correctly displays the option 'Active Job Info', but when pressed gives you JBOT-5003: dialog DLG_CREW_DISPATCH could not be found in tool com.splwg.oms.client.viewer.Viewer1


ERROR
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JBOT-5003: dialog DLG_CREW_DISPATCH could not be found in tool com.splwg.oms.client.viewer.Viewer1


STEPS
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The issue can be reproduced at will with the following steps:
1. assign a crew to an event.
2. right click on the event symbol in the viewer, and choose Active Job Info
3. get java error.


Cause

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