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Prior Bug.24831392 Index Issue While Importing Serial Number - Performance Importing Serial (Doc ID 2229923.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Pedigree and Serialization Manager - Version 1.2.0.18.0 and later
Information in this document applies to any platform.

Symptoms

Details
Customer has a Oracle 11.2.0.3 database with our product (Oracle Pedigree &
Serialization Manager) installed. A simple query ( SELECT S.SERIAL_ID,
S.UNIQUE_CHECK_STRING, S.COUNTERFEIT_STATUS, S.COUNTERFEIT_DATE,
S.SERIAL_STATE, S.SERIAL_STATUS FROM PAS_S_SERIALS S WHERE
S.UNIQUE_CHECK_STRING = :B1 ) is not using the index with UNIQUE_CHECK_STRING
which exists in the schema.

When the query is executed seperately and explain plan is run, the index is
utilized, however when the same query is run from a procedure, the query does
perform a full access causing performance issue. Issue could not replicate
locally, but is consistent in customer's instance.

Diagnostic Analysis
Dropped and recreated the index, ran explain plain with the index hint to be
sure the index exist and used by execution, but still fails to use the index
while executing from the procedure.

Checked Doc ID 67522.1, no specific issues.

Cause

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In this Document
Symptoms
Cause
Solution
References


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