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Login to Mobile Fails With "Invalid Username Or Password" when using CA Certificates With Incorrect allowSelfSignedCert Value (Doc ID 2230194.1)

Last updated on AUGUST 10, 2020

Applies to:

Oracle Real-Time Scheduler - Version 2.3.0.0.0 and later
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
MCP - Mobile Communication Platform
ORTS/ORS/ERTS - Oracle Real-Time Scheduler
CA - Certification Authority
SSL - Secure Socket Layer

While logging into the mobile either through a mobile device or a browser using MCP (Not the hybrid)
the following error occurs.

ERROR
-----------------------
Invalid username or password

 

From the same browser, users are able to login to https://server:6500/ouaf/loginPage.jsp

but not thru https://server:6500/ouaf/mobility/Login.jsp

Logging in with same user and password through mobile with URL "https://server:6500/ouaf/mobility/main" or browser using URL "https://server:6500/ouaf/mobility/Login.jsp", the following is observe in the logs.

Changes

 

Cause

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